Legal

Privacy Policy

Last updated: 26 November 2025

DEWWEB SOLUTIONS (OPC) PRIVATE LIMITED (“DewWeb”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website https://www.dewweb.in (“Website”) and our services (“Services”).

1. Information We Collect

1.1 Information you provide

We may collect information that you voluntarily provide, including:

  • Name, email address, phone number, company name, and other details you share via contact or enquiry forms;
  • Information you provide when you request a proposal, quotation, or consultation;
  • Content of any emails or other communication you send to us.

1.2 Information collected automatically

When you visit our Website, we may automatically collect:

  • IP address, browser type and version, device type, operating system;
  • Pages visited, time and date of visits, time spent on pages;
  • Referring website or source (where available).

This information is typically collected using cookies, log files, or similar technologies.

1.3 Cookies and similar technologies

We use cookies and similar technologies to improve your experience, understand how our Website is used, and support marketing and analytics. For more details, please see our Cookie & Tracking Notice.

2. How We Use Your Information

We may use your information to:

  • Respond to your enquiries and provide our Services;
  • Prepare and send proposals, quotations, and contracts;
  • Manage and improve our Website and user experience;
  • Monitor usage, security, and performance of our Website;
  • Send administrative or service-related communications;
  • Send marketing or promotional communications, where permitted by law and subject to your preferences (you may opt out at any time).

3. Legal Basis

Where applicable, we process your personal information based on one or more of the following legal grounds:

  • Your consent, where you have clearly agreed to the processing (for example, submitting a contact form);
  • Performance of a contract or taking steps at your request before entering into a contract;
  • Our legitimate interests, such as improving our Website and Services, responding to enquiries, and ensuring security;
  • Compliance with legal obligations under Indian law and other applicable laws.

4. Sharing of Information

We do not sell your personal information. We may share information:

  • With trusted service providers (for example, hosting, analytics, email service providers) who assist us in operating our Website and delivering Services;
  • Where required by law, regulation, or legal process;
  • To protect our rights, property, or safety, or the rights, property, or safety of others;
  • In connection with a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality protections.

5. Data Retention

We retain your personal information only for as long as necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law (for example, for tax, accounting, or legal reasons). When no longer needed, we take reasonable steps to delete or anonymise your data.

6. Data Security

We use reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on applicable law, you may have rights to:

  • Request access to the personal information we hold about you;
  • Request corrections to inaccurate or incomplete information;
  • Request deletion of your personal information, subject to legal or legitimate business needs;
  • Withdraw consent where processing is based on your consent;
  • Opt out of marketing communications at any time.

To exercise these rights or make a request, please contact us at support@dewweb.in.

8. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any websites you visit.

9. Children’s Privacy

Our Website and Services are not directed to children under 18 years of age, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

10. International Transfers

Although DewWeb is based in India, some of our service providers or infrastructure may be located in other countries. This means your information may be transferred to and processed in jurisdictions with different data protection laws. We will take reasonable steps to ensure that such transfers are made in compliance with applicable laws and that your information remains adequately protected.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the Website after such changes constitutes your acceptance of the updated Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

  • Email: support@dewweb.in
  • Address: DEWWEB SOLUTIONS (OPC) PRIVATE LIMITED, FLAT NO 107 BLOCK NO 3 FLOOR 1 NAVAYUGA ESTATES, NEAR RAINBOW SCHOOL NAVA NAGAR, AMEENPUR, Hyderabad, Telangana, India, 502032