General Questions
We offer comprehensive IT services including infrastructure setup, server installation & maintenance, network design, cloud solutions (AWS/Azure), 24x7 technical support, security solutions (CCTV, biometric), intercom systems, mobile signal boosters, and hardware repair services including chip-level motherboard repair and data recovery.
Our headquarters is located at 306, Sai Vamshi, Kukatpally, Hyderabad. We provide services throughout Hyderabad and offer remote delivery for cloud and managed services.
We have over 15 years of experience in IT services, specializing in infrastructure, cloud solutions, and hardware services. Our team brings deep expertise and proven track record in delivering reliable IT solutions.
Support & Maintenance
Yes, we offer round-the-clock technical assistance with on-ground engineers available in Hyderabad. Our support team is available 24/7 to handle any IT issues or emergencies, ensuring minimal downtime for your business.
Our AMC includes regular maintenance, proactive monitoring, software updates, hardware checks, troubleshooting, and on-site support. It ensures your IT infrastructure runs smoothly with scheduled maintenance and rapid response times for any issues that arise.
We provide rapid response times with on-ground engineers in Hyderabad. Response times vary based on the severity of the issue - critical problems receive immediate attention, while standard issues are typically addressed within a few hours. Our priority is minimizing downtime for your business.
Yes, we provide both remote and on-site support. Many issues can be resolved remotely through secure connections, which allows for faster response times. For issues requiring physical access or hardware work, we dispatch our on-ground engineers.
Cloud & Infrastructure
Absolutely! We specialize in cloud migration to AWS and Azure, application modernization, and DevOps/DevSecOps implementation. Our team ensures seamless migration with minimal downtime, proper security configurations, and optimized cloud infrastructure for cost-effectiveness.
We support AWS (Amazon Web Services) and Microsoft Azure cloud platforms. Our services include infrastructure setup, Kubernetes and Docker containerization, Terraform for infrastructure as code, and complete DevOps/DevSecOps pipelines.
Yes, we design and implement IT infrastructure for both commercial and domestic settings. Whether you need a complete office network setup or a smart home solution, we can design scalable, secure, and cost-effective infrastructure tailored to your needs.
Hardware & Repair
Yes, we offer chip-level motherboard repair for all laptop brands, data recovery services, and provide Apple accessories. Our technicians have advanced expertise in hardware diagnostics and repair, including component-level fixes with advanced diagnostics.
Chip-level repair involves fixing issues at the component level rather than replacing entire boards. Our technicians can diagnose and repair issues with individual chips, capacitors, resistors, and other components on laptop motherboards, which is more cost-effective than board replacement.
Yes, we provide secure and swift data recovery services for mission-critical data. Our team can recover data from damaged hard drives, SSDs, and other storage devices. We use advanced tools and techniques to maximize recovery success rates while maintaining data security and confidentiality.
Pricing & Getting Started
You can get started by submitting an enquiry through our enquiry form, calling us at +91 8977720099, or emailing info@nextzenit.in. We'll schedule a consultation to understand your IT needs and provide a customized solution proposal.
Yes, we offer free initial consultations to understand your IT requirements and provide recommendations. During the consultation, we'll assess your current infrastructure, discuss your needs, and outline potential solutions.
We accept various payment methods including bank transfers, cheques, and digital payments. Payment terms are typically discussed during the proposal phase and can be customized based on the project scope and duration.